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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 16498
Experience:  Over 16 years experience installing and repairing electronics.
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Ineed to change my password on pof

Customer Question

ineed to change my password ***** pof
Submitted: 6 months ago.
Category: E-Readers
Customer: replied 6 months ago.
I put in the right password ***** is this happening I need to anser a lady on their asas
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 6 months ago.
please I don't have that much time . iam meeting her in the morning
Expert:  Pete replied 6 months ago.

Hi Evan,

My name is***** for the delay. I will try my best to help you with your question.

To change your PoF password, use the following link:

http://www.pof.com/getpassword.aspx

--------------------
Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.
Pete.
--------------------

Customer: replied 6 months ago.
I still cant get it fixed I put in my user name and password. And it goes blank
Customer: replied 6 months ago.
It still doesn't work
Expert:  Pete replied 6 months ago.

If the website is going blank then there may be a web browser problem - what web browser are you using?
Can you try using a different web browser, e.g. Google Chrome?
https://www.google.com/chrome/browser/desktop/

Expert:  Pete replied 6 months ago.

Hi, just checking in on your question, do you need any further assistance?

Customer: replied 6 months ago.
I have tried all of the above
Customer: replied 6 months ago.
I need help lets get this resolved. I am knot paying any more money . Resolve this today or I want my money back ok thank you
Expert:  Pete replied 6 months ago.

I need to know what web browser you are using? What version is it?

Can you attach some screenshots?

I can assist remotely if you prefer.

Customer: replied 6 months ago.
Windows 10
Expert:  Pete replied 6 months ago.

Window 10 is the operating system.

I need to know what web browser you are using? What version is it?

Customer: replied 6 months ago.
Chrome is what I am using
Customer: replied 6 months ago.
I am knot paying any more money.
Customer: replied 6 months ago.
EDGE 13.10586
Customer: replied 6 months ago.
No I am knot paying any more money. *****************
Customer: replied 6 months ago.
Ok know what are you going to do
Customer: replied 6 months ago.
I do not have that credit card any more .
Expert:  Pete replied 6 months ago.

We can continue to reply back and forth if you prefer.

Can you attach some screenshots of what you are seeing?

Customer: replied 6 months ago.
To your email screen shots of what
Customer: replied 6 months ago.
Lets go with the remote options
Expert:  Pete replied 6 months ago.

I have sent you through the remote offer again.

Customer: replied 6 months ago.
I do knot have that credit card any more. The bank discontinued it for fraud. So I do not have one. You will have to go around that ok. Thank You
Customer: replied 6 months ago.
Why cant you just go to pleanty of fish and tell them to let me change my password. The block me baybe you can and they tell me my email is wrong and user name and password ***** ***** to
Expert:  Pete replied 6 months ago.

For security reasons you must do it yourself through the PoF website.

Expert:  Pete replied 6 months ago.

If using the website is impossible, then you can email PoF at ***@******.***

Customer: replied 6 months ago.
That is no longer their I tried that
Expert:  Pete replied 6 months ago.
Please clarify what you mean - are you getting an error when you try it?