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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Someone changed my nook passcode and now I can't get it

Customer Question

Someone changed my nook passcode and now I can't get it back. I know who they are and they changed my passcode. How do I change it back or better yet get a new one?
Submitted: 2 months ago.
Category: E-Readers
Expert:  GeekGal replied 2 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. May I ask, is it the 4 digit passcode that has been changed or is it the password ***** your account that has been changed. If it is the 4 didigt passcode, can you also tell me what model your Nook is, please?