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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 17174
Experience:  E-reader expert
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How can I reset my Nook to original factory settings? Thanks

Customer Question

How can I reset my Nook to original factory settings?
Thanks
Submitted: 7 months ago.
Category: E-Readers
Expert:  Josh replied 7 months ago.

Hi Charlie,

  1. Confirm the device is powered off.
  2. Hold the Power and Home key simultaneously.
  3. Release the Power and Home key once the NOOK logo appears. A Factory Reset prompt will appear.
  4. To continue, press the Home key.
  5. To exit, press the Power key.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 7 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.