I'm sorry about the issue. If you enter the wrong password (enter 10 characters each time) for 5 times, does it give you any option?
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Thank you. If you do not have your Amazon account password, then please reset your Amazon account password ***** the Amazon website below:
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You're welcome. Great. Do you mean you have remembered your Amazon account password?
- Do you need help with anything else on your Kindle Fire and/or with any other issue?
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