My name is***** am sorry to hear that you are having this issue. I will be glad to assist you with this.
Does the wifi hotspot network name appear in the list of available networks on the Nook?
Okay, does it ask for the wifi hotspot password?
Try this please.When entering your password, check Show Password to ensure you are entering the correct password ***** your Wi-Fi connection. If that fails double check the wifi password ***** another device. Let me know the results please.
Did that work for you?
Okay, I am glad to hear that you got it worked out.
Please reply and let me know if you need any other assistance,
Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.