How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I have tried to update my credit card many times. I know the

Customer Question

I have tried to update my credit card many times. I know the card info is correct but every time I try to purchase a Kindle book - it is denied because of my credit card. There is nothing wrong with my credit card. What do I do?
Submitted: 7 months ago.
Category: E-Readers
Expert:  Randy Boman replied 7 months ago.

Hi Bonnie,

My name is***** am sorry to hear that you are having this issue. I will be glad to assist you with this.

Did you update the card directly from your Amazon account on your computer or did you do the update from your kindle?