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Dan T.
Dan T., Master Technician
Category: E-Readers
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Experience:  DoD master electronics technician
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I have tried to update my credit card many times. I know the

Customer Question

I have tried to update my credit card many times. I know the card info is correct but every time I try to purchase a Kindle book - it is denied because of my credit card. There is nothing wrong with my credit card. What do I do?
Submitted: 4 months ago.
Category: E-Readers
Expert:  Randy Boman replied 4 months ago.

Hi Bonnie,

My name is***** am sorry to hear that you are having this issue. I will be glad to assist you with this.

Did you update the card directly from your Amazon account on your computer or did you do the update from your kindle?

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