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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 15769
Experience:  Over 16 years experience installing and repairing electronics.
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I just got the nook glow light and it is not saying that it

Customer Question

hi i just got the nook glow light and it is not saying that it recognizes my billing address and i know for a fact that it is correct ive put it in several times
JA: How long has this been going on?
Customer: i just got the nook yesterday
JA: What troubleshooting have you tried?
Customer: nothing really just looking up online im not to familiar with it yet
JA: The eReader expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: yes is it normal for the nook screen to like go black and kinda glitch when it changes the display like after i fill out something or click on something
Submitted: 4 months ago.
Category: E-Readers
Expert:  Pete replied 4 months ago.

Hello,

If you are having problems using a credit card with a PO Box billing address, or if your Nook was imported from another country, you will need to use a pre-paid debit card to register your Nook.

Expert:  Pete replied 4 months ago.

Also note that the Nook does not recognize some cities, even though they may be part of your formal billing address. You may have to use the nearest big city instead.

Let me know if you need anything else...

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Otherwise please reply back if you need further assistance.
Pete.
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Expert:  Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

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