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Josh, Technician
Category: E-Readers
Satisfied Customers: 15585
Experience:  E-reader expert
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My Kindle is fully charged but will not start. The screen

Customer Question

My Kindle is fully charged but will not start. The screen has the word Kindle and image of a person sitting under a tree
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.


If you have a leathercase on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30seconds until the Kindle restarts

If that does notwork, then please respond back and let me know so I can continue totroubleshoot.