Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
What devices are you trying to download from and too? Type of computer, Windows 7,8,9, or Mac? And to a Kindle? Cell phone, Ipad? etc.
Please follow the link below to download all your books correctly.
Please keep in mind, the books you just bought? Books only show up in I'm Reading once you have started reading them. Until then, they can be found in the Books section. Make sure you are downloading them from the correct spot.
If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
Did you still need help with your issue or need further answers for this question?
Yes, I am sending you a link for their webpage as well. Please click the link for troubleshooting missing books
In order to fix this error message please follow the steps as suggested below. (for your locked content.)
Also, check that the date on your ereader and the date/time on my computer.
Kobo customer support:
You can contact via web here:
If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
1) Open Digital Editions. 2) Connect the Reader and open it. 3) Press the keys Ctrl + Shift + E on your keyboard. 4) Now unplug the Reader and replug it. 5) There you will find a new drive created similar to C or D drive under "My computer". 6) Open the Readers Drive and you will find one or two folders with name adobe.digital.edition. 7) Delete thyis folder and plug off and re plug in the Reader. 8) Authorize Reader from the same Adobe ID which you used to Authorize Adobe Digital Editions.