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Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Many issues with your Kindle, including the inability to charge can be fixed by resetting it. To do this:
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart.
Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.
Please give this a try and let me know how it works for you. If this solves the problem., would you mind taking a moment to rate my service? I'd really appreciate it! Without a rating I am not credited for my answer.
If this doesn't solve the problem, please reply with the model number of your Kindle device so I can continue to help you.