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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I CANT CONNECT TO MY WI FI NETWORK. WRONG PASSWORD MESSAGE.

Customer Question

I CANT CONNECT TO MY WI FI NETWORK. WRONG PASSWORD ***** MY OLD KINDLE IS STILL CONNECTED. MY NEW KINDLE IS A PAPERWHITE WI-FI
APPRECIATE ANY HELP YOU CAN GIVE ME.
THANKS norm keen
Submitted: 4 months ago.
Category: E-Readers
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Norm.

How confident are you that you are using the correct network and password?

Expert:  Nathan replied 4 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

Customer: replied 4 months ago.
NO REFLECTION ON YOU,BUT I SOLVED MY PROBLEM ON MY OWN.I NOW NEED TO SPEEK TO SOMEONE WITH THE AUTHORITY TO AUTHORIZE A REFUND.I'VE SPOKEN TO ONE OF THE REPRESENTATIVE BUT SHE REALLY COULDN'T. THAT SHE TRIED(not her fault).PLEASE HAVE SOMEONE CALL ME
NORM KEEN ORDER#164865571-727 ACCT.#-***-***-****- THANKS