Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
This depends on where you connected it to the tv.
If you plugged it into HDMI1 port for example (don't forget it also needs usb/power), then take the TV remote, and press the INPUT (source/video/av) button, repeatedly, until you get to the corresponding input mode, such as hdmi1 in this example.
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