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Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 14365
Experience:  Years of experience and education.
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I am trying to buy something and I can't get into my

Customer Question

I am trying to buy something and I can't get into my account.
Submitted: 4 months ago.
Category: E-Readers
Expert:  Jason Jones replied 4 months ago.

Hello,

I am the person that will be helping you today.

Which system are you having issues with? Is it your Kindle/Amazon account?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 4 months ago.
It is my Amazon account. I do not have a Kindle account.
Expert:  Jason Jones replied 4 months ago.

Thank you kindly for the update.

Please, follow the instructions below to reset your Amazon account password:
- Click the following link: http://www.amazon.com/exec/obidos/self-service-forgot-password-get-email
- Fill out the requested information on that page and continue.
- Once that is complete, you will be able to reset your password.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Expert:  Jason Jones replied 4 months ago.

May I ask how that is going? Do you need any further assistance? If not, please do not forget to rate my help on this page. Thank you.