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Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 15733
Experience:  Over 16 years experience installing and repairing electronics.
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Trying to sync but not able to get the page on my computer,

Customer Question

trying to sync but not able to get the page on my computer
JA: How long has this been going on?
Customer: The last 2 hours
JA: What troubleshooting have you tried?
Customer: uninstalling and reinstalling Kobo desk top
JA: The eReader expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I can't think of anything else,thanks for your help
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the eReader Specialist about your situation and then connect you two.
Submitted: 4 months ago.
Category: E-Readers
Expert:  Pete replied 4 months ago.

Hi there,

First, you must select Manage Library otherwise Kobo Desktop will not see your eReader and will not sync your books.

  1. Launch Kobo Desktop.
  2. Plug your eReader into your computer using the USB cable.
  3. If your eReader is charged, you should see two options: Manage Library and Keep Reading.
  4. Select Manage Library.
  5. Your device will appear in the eReader tab of Kobo Desktop.
  6. Click Sync to transfer your books to the eReader.

Let me know if that works for you?

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Pete.
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