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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31125
Experience:  Avid repairer and trouble shooter of E-Readers
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How do I change my language from Japanese to English?.

Customer Question

How do I change my language from Japanese to English ?
.
Submitted: 4 months ago.
Category: E-Readers
Expert:  Richard replied 4 months ago.

Hi there and welcome

Which model device do you have?

Customer: replied 4 months ago.
Kindle paperwhite
Expert:  Richard replied 4 months ago.

Thank you Sherry

As it is in Japanese, explaining the instructions would not help, so I have a film for you to follow.

Click on my link below

https://www.youtube.com/watch?v=xaHtr243Prs

And follow the step by step instructions to change to English.

English is the same number listing as in the video in the list

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 4 months ago.
I'll try it. Can I contact you again if I can't get it to work.
Expert:  Richard replied 4 months ago.

of course Sherry!

If you have any problems at any time just let me know

And please remember the service rating via the stars at the top