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Ask Nathan Your Own Question

Nathan, Technician
Category: E-Readers
Satisfied Customers: 19578
Experience:  Nook, kindle & ipad expert
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Does my Nook have a reset button and where is it?

Customer Question

Does my Nook have a reset button and where is it?
Submitted: 3 months ago.
Category: E-Readers
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

No, there is not a reset button, however there is a reset process.

This symptom can indicate several possible issues: an internal hardware failure, a low/faulty battery, or just a simple memory/firmware glitch.

The first step here will be to attempt to reboot the nook. This is done by pressing/sliding and holding the power button for 30+ seconds, then release. Give the nook about a minute to start back up, and let me know if the problem persists, we can then try some further steps.



Expert:  Nathan replied 3 months ago.

Do you need more help with this?