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Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Kindle will not reconnect to wi fi, 4 days, restarting,

Customer Question

kindle will not reconnect to wi fi
JA: How long has this been going on?
Customer: 4 days
JA: What troubleshooting have you tried?
Customer: restarting, can't get to user guide no wi fi
JA: The eReader expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the eReader Specialist about your situation and then connect you two.
Submitted: 10 months ago.
Category: E-Readers
Expert:  Jason Jones replied 10 months ago.

Hello,

I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason

Customer: replied 10 months ago.
Embarq 660 series
model # ***** Router
Expert:  Jason Jones replied 10 months ago.

Thank you. How far do you get on the Kindle, as far as the signal connection goes? Do you see the signal on the Kindle?