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Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37123
Experience:  Troubleshoot issues with E-readers.
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How do I get on MY Account? Amazon.com doesn't recognize

Customer Question

How do I get on MY Account? Amazon.com doesn't recognize either my User ID nor my several of many Passwords? Over 1 year ago my User ID was: "*****@******.***" OR "DONNJUDY" OR "(toysrus.com)" Can you get me on your web so that I can change me Password ***** buy more books? Thanks, Don
Submitted: 12 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 12 months ago.

Hi,

I"m sorry about the issue. Your User ID is your email address. Now, to reset your Amazon account password, please click on the website below:

http://www.amazon.com/password

, then there, enter your email address and the characters as shown on the page, then click on Continue and follow the instructions there in order to reset your Amazon account password.

Please reply at the box below to continue. Thank you,