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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 14091
Experience:  E-Reader Expert
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My Kindle won't turn on. the screen is black. I tried

Customer Question

My Kindle won't turn on. the screen is black. I tried charging it.
Submitted: 8 months ago.
Category: E-Readers
Expert:  info tech replied 8 months ago.



I see you have held down the on\off switch however this time please hold it down for 50 seconds (use a watch to time) then release your finger please try this method upto 4 times both on and off the charger

Let me know if there is any change

If all is well please would you rate the answer positively 3 to 5 stars with the rating bar usually found at the top of this page

Many Thanks