How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy Boman Your Own Question

Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9265
Experience:  E-Reader Technician
62741268
Type Your E-Readers Question Here...
Randy Boman is online now
A new question is answered every 9 seconds

I have no Wi-Fi to my kindle e-reader

Customer Question

I have no Wi-Fi to my kindle e-reader
Submitted: 5 months ago.
Category: E-Readers
Expert:  Randy Boman replied 5 months ago.

Do you know your WiFi password ***** your Telstra home network?

Your home network has a unique name (or “SSID”) and password (also called a network key). Your gateway has a unique, default network name and network key. You can find these on the Wi-Fi Security Card supplied with your gateway or on the label on the back of your gateway.

Your Wi-Fi details are different from your Telstra broadband username and password ***** are used to manage your broadband service and email and access your Telstra account.

on your Kindle> press and hold the power button for 20 seconds and then release. Then when the kindle powers back on>

  • Then try connecting to Wi-Fi
  • Select Wi-Fi.
  • Ensure Wireless Networking switch is in the on position.
  • Your home network should appear in the list.
  • Tap the name of your network. A lock symbol will appear next to your network .
  • Enter the characters of the password ***** the onscreen keyboard.
  • If you need help locating your password ***** me know.
  • Then Tap Connect.
  • In the future your Kindle Fire will automatically connect to the network that was most recently used.
Expert:  Randy Boman replied 5 months ago.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Related E-Readers Questions