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Josh, Technician
Category: E-Readers
Satisfied Customers: 18004
Experience:  E-reader expert
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I am trying unsuccessfully to factory reset a Leader

Customer Question

Hi, I am trying unsuccessfully to factory reset a Leader Impression i10a-LE tablet. The lock pattern is lost and I can't access anything. Thanks!
Submitted: 11 months ago.
Category: E-Readers
Expert:  Josh replied 11 months ago.


Power off the tablet.

Hold down the Power and Camera/Volume button until the tablet powers back on

Customer: replied 11 months ago.
This model has no camera button. Already tried the power and volume buttons without luck
Expert:  Josh replied 11 months ago.

How old is the tablet?

Customer: replied 11 months ago.
I'm not sure. We are a non-profit thrift store and this is a donation.
Expert:  Josh replied 11 months ago.

Please ignore this response.

Customer: replied 11 months ago.
No worries. Multitasking, I'm sure.
Expert:  Josh replied 11 months ago.

If the buttons do not reset the tablet then there is a hardware failure to the tablet and it would require it to be replaced.

Customer: replied 11 months ago.
My guess is that there is some combo of buttons I haven't hit on yet. Thanks for trying, I will hunt some more.
Expert:  Josh replied 11 months ago.

There isn't anymore combination than the buttons that you have tried already. Even though there are a lot of tablets, there are only a couple of methods that reset them.

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