How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 16050
Experience:  E-reader expert
50836188
Type Your E-Readers Question Here...
Josh is online now
A new question is answered every 9 seconds

I am trying unsuccessfully to factory reset a Leader

Customer Question

Hi, I am trying unsuccessfully to factory reset a Leader Impression i10a-LE tablet. The lock pattern is lost and I can't access anything. Thanks!
Submitted: 5 months ago.
Category: E-Readers
Expert:  Josh replied 5 months ago.

Hi!

Power off the tablet.

Hold down the Power and Camera/Volume button until the tablet powers back on

Customer: replied 5 months ago.
This model has no camera button. Already tried the power and volume buttons without luck
Expert:  Josh replied 5 months ago.

How old is the tablet?

Customer: replied 5 months ago.
I'm not sure. We are a non-profit thrift store and this is a donation.
Expert:  Josh replied 5 months ago.

Please ignore this response.

Customer: replied 5 months ago.
No worries. Multitasking, I'm sure.
Expert:  Josh replied 5 months ago.

If the buttons do not reset the tablet then there is a hardware failure to the tablet and it would require it to be replaced.

Customer: replied 5 months ago.
My guess is that there is some combo of buttons I haven't hit on yet. Thanks for trying, I will hunt some more.
Expert:  Josh replied 5 months ago.

There isn't anymore combination than the buttons that you have tried already. Even though there are a lot of tablets, there are only a couple of methods that reset them.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.