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Ask Randy Boman Your Own Question

Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9252
Experience:  E-Reader Technician
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I need to sett up my Kindle .I got a new modem and it won't

Customer Question

I need to sett up my Kindle .I got a new modem and it won't accept my mdemms new number
Submitted: 6 months ago.
Category: E-Readers
Expert:  Randy Boman replied 6 months ago.

Follow these steps on your Kindle>

From the Home screen. Select Wi-Fi from the menu.

Ensure Wireless Networking switch is in the on position.

A list of networks will appear. You may have to wait a moment as your Kindle

detects networks in range. If your network doesn't appear tap the tick box next to

Wireless Networking off and on to refresh the list.

Tap the name of your home wifi network. On the screen prompting you to

enter a password, select Forget.

Then on your Kindle>

>press and hold the power button for 20 seconds and then release. Then when the kindle powers back on>

  • Then try connecting to Wi-Fi again on your Kindel>follow these steps:
  • Select Wi-Fi.
  • Ensure Wireless Networking switch is in the on position.
  • Your home network should appear in the list.
  • Tap the name of your network. A lock symbol will appear next to your network if it requires a password.
  • Enter the characters of the password ***** the onscreen keyboard.
  • If you need help locating your password ***** me know.
  • Then Tap Connect.
  • In the future your Kindle Fire will automatically connect to the network that was most recently used.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!