Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Yes, I assist and advise people using Amazon Kindle Direct Publishing.
A basic point before beginning: be sure you have
1. logged in to Amazon.com, your account
2. be sure you are registered for Kindle Direct Publishing.
Uploading may work just fine after that.
Also: do you have step-by-step instructions to follow? if not, here is where they can be found:
The instructions are, in summary:
- prepare your book file
- register / KDP account setup
- log in, go to Bookshelf
- Create New Title
- Enter title info
- Upload and Preview Book Content (i.e. do the upload to Amazon KDP site, then view what got uploaded to be sure it's fit to publish / show / final version / etc.
Did you get through those steps?
What error indication went with the upload failing?