I'm sorry about the issue. Do you mean Kindle (not Kimbel)?
Please reply at the box below. Thank you,
Please click on the Amazon website below:
, then there, sign in your Amazon account if prompted
, then click on Settings, then click on Edit Payment Method
, then click on the option Add a card, and continue.
Please reply at the box below to continue. Thank you,
If needed, press and hold (or slide and hold) the power on / off button / switch on the kindle for about 45 seconds, then turn it back on and check.
- If needed, on the kindle, go to menu / settings, then go to the option Account or Registration and see if the (correct) email address is showing there.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,