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Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 16046
Experience:  E-reader expert
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I purchased my Kindle in 2011 Device Info - Serial No. B00E

Customer Question

Hi All,
I purchased my Kindle in 2011 Device Info - Serial No. B00E 1501 1422 0378 Devie Name P's Kindle
Can you help - I am in front of my Wi FI and my Kindle is not opening with Wi FI - I cannot download any new books etc.
Does this need to be rebooted and if so how can I do this??
Thanks
Submitted: 6 months ago.
Category: E-Readers
Expert:  Josh replied 6 months ago.

Hi!

Do you see your Wi-Fi network on your Kindle in the Wi-Fi list?

Expert:  Josh replied 6 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.