I'm sorry about the issue. What kind of password ***** ***** such as Wi-Fi / wireless password, or Barnes & Noble / nook account password, etc.?
What is the model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
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When you are available, please reply at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,