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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13534
Experience:  E-Reader Expert
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My D01200 Kindle screen has blocks that cover the left side

Customer Question

My D01200 Kindle screen has blanks blocks that cover the left side and bottom of my screen so those areas cannot be viewed?
Submitted: 5 months ago.
Category: E-Readers
Expert:  info tech replied 5 months ago.



Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

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