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Ask AnswerManRob Your Own Question

AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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I was reading one of the books I downloaded and all of a

Customer Question

I was reading one of the books I downloaded and all of a sudden the screen went white.
closed it and waited for a few minutes, turned back on, same thing. So I charged it and again turned it on. The word KINDLE in black and white letters came on and it said swipe to unlock Kindle. So I swiped it and again came the white screen. Help
Submitted: 5 months ago.
Category: E-Readers
Expert:  AnswerManRob replied 5 months ago.
Try resetting the Kindle by pressing and holding the power button for 20 seconds. Respond back to me if it still reacts the same way.