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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Have lost all archived items on Kindle. Have tried the

Customer Question

Have lost all archived items on Kindle. Have tried the resetting via the 30 second hold on the on-off switch. Kindle rebooted, but same result. No archived items. I had about 340 books on so dating back to 2011. What can you suggest?
Submitted: 5 months ago.
Category: E-Readers
Expert:  MD.SADIQUE replied 5 months ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

All your purchased books are stored in the Amazon cloud under the Manage your Kindle page.

The best way to check is to log in to Amazon page via your PC and then under Manage your Kindle page you will be able to see the list.

Expert:  MD.SADIQUE replied 5 months ago.

Would you like me to remote in your PC and show you how to do it?

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