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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35232
Experience:  Troubleshoot issues with E-readers.
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I am trying to set up my kindle and cant not get it to reg

Customer Question

I am trying to set up my kindle and cant not get it to register.
Submitted: 7 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 7 months ago.
Hi,I'm sorry about the issue. Is there any error or message when registering your kindle?Please reply at the box below. Thank you,
Customer: replied 7 months ago.
web browser is unable to establish a secure connection with this web site
Expert:  Viet - E-reader Tech replied 7 months ago.
Please press and hold the power on / off button on the kindle for about 30 seconds, then turn it back on, then let me know what happens. Please reply at the box below. Thank you,
Customer: replied 7 months ago.
it has the page that has dictionary
kindle users guide
set up your kindle
archived item
Expert:  Viet - E-reader Tech replied 7 months ago.
Please continue the option to set up your kindle, then let me know what happens.Is this a new kindle? Or was it working fine previously?Were you able to connect the kindle to Wi-Fi / wireless?Please reply at the box below. Thank you.
Customer: replied 7 months ago.
the message Web browser is unable to establish a secure connection with this web site.
yes this is a new kindle
yes I can pull up other websites
Expert:  Viet - E-reader Tech replied 7 months ago.
What website are you trying to go to on the kindle?
Customer: replied 7 months ago.
just trying to register the kindle so I can start ordering books
Expert:  Viet - E-reader Tech replied 7 months ago.
What's the model of your kindle, such as kindle touch, kindle paperwhite, kindle fire, etc.?Can you go to menu / setting on the kindle, then go to option Account or option Registration, and register, then see what happens there?Please let me know. Thank you,
Customer: replied 7 months ago.
never mind . I figured it out
Expert:  Viet - E-reader Tech replied 7 months ago.
Great. Do you need help with anything else today? Please let me know. Thank you,
Expert:  Viet - E-reader Tech replied 6 months ago.
Do you have any other electronics issue or computer issue I can help with? Please reply at the box below. Thank you,
Customer: replied 6 months ago.
I got it fixed
Thank you for your help
Expert:  Viet - E-reader Tech replied 6 months ago.
You're welcome. Great. By the way, if you need to read books on your computer once in awhile, you can read at the Amazon website below:https://read.amazon.com- Also, if you have a smartphone or tablet, you can read kindle books in the Kindle app (which you can download / install from Play Store or App Store app icon.)If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,