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Ask Dan T. Your Own Question

Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have forgot my Kindle Fire password

Customer Question

I have forgot my Kindle Fire password
Submitted: 7 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 7 months ago.
Hi,I'm sorry about the issue. Is it the kindle fire device's login password? Or is it the wi-fi / wireless password? Or Amazon account password? etc.?Are you able to go to menu / settings on your kindle fire?Please reply at the box below. Thank you,
Customer: replied 7 months ago.
No
Expert:  Viet - E-reader Tech replied 7 months ago.
Sorry, no, to what question?Can you press and hold the power on / off button on your Kindle Fire for about 30 seconds, then turn it back on, then let me know what it shows?Please reply at the box below. Thank you,
Customer: replied 7 months ago.
it just came on with me zip code
Expert:  Viet - E-reader Tech replied 7 months ago.
OK, so you enter your zip code and next / continue, then what happens next?Please reply at the box below to continue. Thank you,
Expert:  Viet - E-reader Tech replied 7 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,