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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 34724
Experience:  Troubleshoot issues with E-readers.
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My Kindle has frozen. Please help.

Customer Question

My Kindle has frozen. Please help.
Submitted: 5 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 5 months ago.
Hi,I'm sorry about the issue. Please press and hold (or slide and hold) the power on / off button switch on the kindle for about 45 seconds, then turn it back on and check.Please reply at the box below to continue. Thank you,