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AnswerManRob
AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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Kindle has frozen. Unable to restart

Customer Question

Kindle has frozen. Unable to restart
Submitted: 7 months ago.
Category: E-Readers
Expert:  AnswerManRob replied 7 months ago.
Try resetting the firmware by pressing and holding the power button for 20 seconds. Try using it after that. If it still doesn't work, let me know.