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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35236
Experience:  Troubleshoot issues with E-readers.
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I have ordered 3 books, Spilled milk, The last Lion and another

Customer Question

I have ordered 3 books, Spilled milk, The last Lion and another Churchill book and none have been delivered to Novelle's 2nd Kindle. Why? Novelle Ballard
Submitted: 7 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 7 months ago.
Hi,I'm sorry about the issue. Please press and hold (or slide and hold) the power on / off button / switch on your kindle for about 45 seconds, then turn it back on, then go to the wi-fi / wireless setting on the kindle, and make sure it is connected.- If it does not work, please let me know the model of your kindle.Please reply at the box below to continue. Thank you.
Expert:  Viet - E-reader Tech replied 7 months ago.
Please stay with me on this web page. Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
Expert:  Viet - E-reader Tech replied 7 months ago.
If that does not work, is your kindle software updated? Please click on the Amazon website below for software update instructions:http://www.amazon.com/gp/help/customer/display.html?nodeId=201994710http://www.amazon.com/gp/help/customer/display.html?nodeId=200529680When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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