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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Cannot access book that Amazon say I have bought. Have new

Customer Question

Cannot access book that Amazon say I have bought. Have new password ***** is acknowledged. Ph(###) ###-#### *****!
Submitted: 7 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 7 months ago.
Hi,I'm sorry about the issue. What's the model of your Kindle?is there any error or message when updating your kindle's software?Do you also have a windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Expert:  Viet - E-reader Tech replied 7 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.