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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13716
Experience:  E-Reader Expert
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I have the older Nook HD. Yesterday it wouldn't open. The

Customer Question

I have the older Nook HD. Yesterday it wouldn't open. The horseshoe is there and it counts up to 99% and that's it. I use it daily and is charged every night. The green charged light shows but when I plug it back in it goes into charge mode. When I turn it off and charge it I've noticed that the screen comes back on, with the lid closed, and counts to 99 and stays there and after a while it gets warm. Any help
Submitted: 8 months ago.
Category: E-Readers
Expert:  info tech replied 8 months ago.
HelloWelcome Press and hold the power button for a full 20 seconds then release , press the power-button again for 2 seconds nook should now operate correctly let me know if it does not A positive rating is welcome thank you Anthony
Expert:  info tech replied 8 months ago.
Do you still need help??