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Hi, thanks for using JustAnswer.com I am Cris.
The nook are not repaired they are usually replaced if under warranty or a trade in fee to receive a another one. However if you have an older device you can purchase a new. You will not lose any books, any book you purchase remains in your B&N account. When you register a Nook with the account you instantly have access to re-download all of your books.
Also there is a Nook app which can be downloaded from a iPad, iPhone, Android phone or tablet. You can download the free app then log into your account and you will have immediate access to the books.
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