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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31194
Experience:  Avid repairer and trouble shooter of E-Readers
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I have the older kindle 2.5.6 (serial number

Customer Question

I have the older kindle 2.5.6 (serial number b002a1a091834602). My question is do I need to update to have books I wish to order sent to my kindle?
Submitted: 8 months ago.
Category: E-Readers
Expert:  Richard replied 8 months ago.

Hi there and welcome

Yes you do, to version 2.5.8

you can do this via the link below

http://www.amazon.com/gp/help/customer/display.html/ref=hp_navbox_top_kindle6i?nodeId=200529740

you have the wireless version

Click on and download the file

Then connect the Kindle to the computer

And follow the instructions to update here

http://www.amazon.com/gp/help/customer/display.html?nodeId=201177410

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know how you go

Customer: replied 8 months ago.
Cancell
Expert:  Richard replied 8 months ago.

ok... well its a shame you did that once receiving the complete and detailed answer, but of course, that is up to you.