How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

How can I update my Kindle 3.0.2? MustvI do it with a

Customer Question

How can I update my Kindle 3.0.2 ? MustvI do it with a computer or can Indo it From my Kindle?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Alice.

What specific model do you have?

Expert:  Nathan replied 1 year ago.

You can go into the kindle menu under tools/settings, then about/device, and tell me what you see for model, serial, and current software version.

The update is done via your computer, but I can help you through the process.

Customer: replied 1 year ago.
Wi Fi Mac Address
Serial
net work capability Wi-Fi and 3 g
Version Kindle 3.0.2
Customer: replied 1 year ago.
Now how can I Update the software?
Customer: replied 1 year ago.
Can you please answer?
Customer: replied 1 year ago.
Can we continue tomorrow? It's almost 1 AM &'I'm a great grandmother?
Expert:  Nathan replied 1 year ago.

I'm here, please reply just once though and give me an opportunity to reply, when you keep sending more messages you get lost in the queue and I don't get them.

Yes, we can pick this up tomorrow. Let me know when you're ready. I'm on west coast time though, will be here after about 9am.