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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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How can I update my Kindle 3.0.2? MustvI do it with a

Customer Question

How can I update my Kindle 3.0.2 ? MustvI do it with a computer or can Indo it From my Kindle?
Submitted: 7 months ago.
Category: E-Readers
Expert:  Nathan replied 7 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Alice.

What specific model do you have?

Expert:  Nathan replied 7 months ago.

You can go into the kindle menu under tools/settings, then about/device, and tell me what you see for model, serial, and current software version.

The update is done via your computer, but I can help you through the process.

Customer: replied 7 months ago.
Wi Fi Mac Address
net work capability Wi-Fi and 3 g
Version Kindle 3.0.2
Customer: replied 7 months ago.
Now how can I Update the software?
Customer: replied 7 months ago.
Can you please answer?
Customer: replied 7 months ago.
Can we continue tomorrow? It's almost 1 AM &'I'm a great grandmother?
Expert:  Nathan replied 7 months ago.

I'm here, please reply just once though and give me an opportunity to reply, when you keep sending more messages you get lost in the queue and I don't get them.

Yes, we can pick this up tomorrow. Let me know when you're ready. I'm on west coast time though, will be here after about 9am.

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