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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35232
Experience:  Troubleshoot issues with E-readers.
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A game I downloaded "Amazon Underground cannot be used with

Customer Question

A game I downloaded "Amazon Underground cannot be used with data tracking turned off"
Where do I turn it on??
Submitted: 8 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Please try the following:

  1. Open the Amazon Underground app. (If you need the instructions on how to install the Amazon Underground app, please click on the website below.)
    https://www.amazon.com/underground
  2. Open the Menu, and expand the Apps & Games section.
  3. Select Apps & Games Settings.
  4. Select Collect App Usage Data to check the box to enable data tracking.
  5. Then check.

- If that does not work, please let me know the brand / model of your device, and let me know if you are stuck at any step.

Please reply at the box to continue. Thank you.

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