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Ask Cory Your Own Question

Cory, Technician
Category: E-Readers
Satisfied Customers: 3368
Experience:  E-Reader Expert
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I get order error on my kindle

Customer Question

I get order error on my kindle
Submitted: 11 months ago.
Category: E-Readers
Expert:  Cory replied 11 months ago.

Welcome, I am Cory.

Please press in and hold power/off switch for 40 seconds to reset the Kindle. Once the Kindle has been reset, please see if you can buy books.

Customer: replied 11 months ago.
I Held the power button for 40 seconds but it did not fix the problem for me. I still cannot buy a book. i keep getting the Order Error box.
Expert:  Cory replied 11 months ago.
Is the credit card possibly expired?