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Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.
Let me know if you need more help
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Did you see the kindle reboot?flicker go off then come back on again?
Welcome, I am Cory.
Please charge it for 20 minutes. Once 20 minutes has passed, please keep it on the charger and preform the reset for 40 seconds. Once you have done that, please let it charge another 20 minutes and let me know if it is charging again.
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