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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35256
Experience:  Troubleshoot issues with E-readers.
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I spilled coke on my kindle fire the screen opens but i cant

Customer Question

i spilled coke on my kindle fire the screen opens but i cant do anything else
Submitted: 8 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Make sure you did clean / dry the screen / dry the Kindle Fire. Can you please press and hold the Power on / off button on the Kindle Fire for about 30 seconds, then turn it back on and check?

Please reply at the box below to continue. Thank you.

Customer: replied 8 months ago.
nope still not working, opening screen comes up but cant do anything
Expert:  Viet - E-reader Tech replied 8 months ago.

I'm sorry, what's showing on the kindle's screen now? Please reply at the box below. Thank you.

Customer: replied 8 months ago.
the usual, swipe screen but it wont let me swipe in
Customer: replied 8 months ago.
oh usually the left side has a learn more option but thats not there
Expert:  Viet - E-reader Tech replied 8 months ago.

If you use two fingers (spread out a bit as needed) to swipe, does it do anything? Please let me know. Thank you.