I'm sorry about the issue. Make sure you did clean / dry the screen / dry the Kindle Fire. Can you please press and hold the Power on / off button on the Kindle Fire for about 30 seconds, then turn it back on and check?
Please reply at the box below to continue. Thank you.
I'm sorry, what's showing on the kindle's screen now? Please reply at the box below. Thank you.
If you use two fingers (spread out a bit as needed) to swipe, does it do anything? Please let me know. Thank you.