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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13741
Experience:  E-Reader Expert
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My Kindle is no longer holding a charge so can not read. Can

Customer Question

My Kindle is no longer holding a charge so can not read. Can this be fixed?
Submitted: 9 months ago.
Category: E-Readers
Expert:  info tech replied 9 months ago.

Hello

Welcome

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you, ***** ***** be a rating bar of stars with this post thank you

Regards

Anthony

Expert:  info tech replied 8 months ago.

Do you still need help with this please?

Anthony

Expert:  info tech replied 8 months ago.

Please consider rating the answer positively there will be a rating bar of stars usually at the top of the page with this post thank you, ***** ***** positively enables me to receive credit from the site thanks again, the session will remain open and stay open as long as you need it, if you have any concerns please just let me know and I will answer any queries you have

Many Thanks

Anthony

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