How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cris Your Own Question

Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 5877
Experience:  A technician which covers all grounds including E-Readers.
10156100
Type Your E-Readers Question Here...
Cris is online now
A new question is answered every 9 seconds

I need to create a new Kindle Account because I lost my old

Customer Question

I need to create a new Kindle Account because I lost my old e-mail address. Is there any way I can transfer the books that I have purchased in the past and transfer them to my new account?
Submitted: 9 months ago.
Category: E-Readers
Expert:  Cris replied 9 months ago.

Hi, thanks for using JustAnswer.com I am Cris.

Sorry to hear about your issue. Is the Amazon account you currently have still active?

Customer: replied 9 months ago.
my Kindle account is still active. But I forgot the password ***** the email account that is associated with this kindle account.
Expert:  Cris replied 9 months ago.

OK, what you can do is call Amazon Kindle Support and let them know the issue you are having. They will be able to validate your identity over the phone. This way they can internally change the email on your Amazon account without you having to create a new one. You can reach them at the following number.

***-***-****

Let me know if you have any further questions. Selecting a positive rating is appreciated.

Expert:  Cris replied 9 months ago.

Just wanted to follow up and see if you had any further questions.

Selecting a positive rating for my assistance is appreciated.