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Ask Viet - E-reader Tech Your Own Question

Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 35271
Experience:  Troubleshoot issues with E-readers.
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I have a 3G touch I was readind it and turned it offto hang

Customer Question

I have a 3G touch I was readind it and turned it offto hang the washing it wont turn back on it was fully charged
Submitted: 9 months ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 9 months ago.

Hi,

I'm sorry about the issue. What's the model of your device?

Can you please press and hold the Power on / off button on the device for about 30 seconds, then turn it back on and check.

Please reply at the box below to continue. Thank you.

Customer: replied 9 months ago.
3G touch and wI bOO5890GSILVER
The light comes on for a couple of seconds and the turns off
Expert:  Viet - E-reader Tech replied 9 months ago.

Sorry, can you charge the kindle for about 30 minutes, then while charging it, press and hold the Power on / off button hard this time for about 30 seconds, then turn it back on and check. Please let me know. Thank you.