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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I am still having trouble trying to turn on my kindle

Customer Question

I am still having trouble trying to turn on my kindle (although fully charged) but I can tap and tap and it won't come on
Submitted: 9 months ago.
Category: E-Readers
Expert:  Cris replied 9 months ago.

Hi,

Thanks for contacting JustAnswer.com I am Cris.

Please try to force start your Kindle by doing the following:

1. If you have it connected to the charger currently remove for 30 seconds.

2. If you also have a case on the device please remove it.

3. Connect your Kindle to the charger for 5 minutes, after 5 minutes.

4. Leave on the charger press and hold the power button/switch for up to 1 minute or until the screen flickers which ever is shorter.

5. Then allow about 1-2 minutes for the software to load up.

Reply back to me with any further questions BEFORE selecting a negative rating. I will answer your follow ups.

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