I'm sorry about the issue. Do you have a Windows or Mac computer?
On your computer, did you install the downloaded kobosetup file yet https://www.kobo.com/desktop? If yes, what happens when you open the Kobo Desktop program on your computer?
- Please click on the website below for the Quick Start Guide for your Kobo Touch N905C model:
, and click on the website below for the full manual for your ereader:
- Also, it can be easier if I walk you through the setup step-by-step. When you turn on your new Kobo ereader, what happens? Is it asking to set up Wi-Fi / wireless? If yes, what happens when you select / connect to your wi-fi/wireless network name?
And what is the brand / model of your internet modem / router device?
Please reply at the box below to continue. Thank you.