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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 31191
Experience:  Avid repairer and trouble shooter of E-Readers
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My kindle 8 seem to stuck invoice when I something the

Customer Question

my kindle 8 seem to stuck invoice when I clit something the cumputer lady says where/click I'v pushed many buttins I seemed to be stucked in books I tried vocal buttins and that seem to be where I'stuck
there
Submitted: 10 months ago.
Category: E-Readers
Expert:  Richard replied 10 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle.

Let me know the results please

Thank you