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Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 9256
Experience:  E-Reader Technician
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I need to change the credit card number to use to purchase

Customer Question

I need to change the credit card number to use to purchase books for my kindle. Amazon has the correct # ***** my kindle does not.
Thank you
Submitted: 10 months ago.
Category: E-Readers
Expert:  Randy Boman replied 10 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Visit the page for your account - https://www.amazon.com/manageyourkindle

- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)

On the right side select "Settings"

Under 'Kindle Payment Settings' (first option)

Click 'Edit Payment Method'

Change your credit card details.

Restart your Kindle and it will update, hold the power switch for 20 seconds please.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Expert:  Randy Boman replied 10 months ago.

did that work for you?

Please let me know if you need more help.